Privacy Policy

Scope of Privacy Policy

 This Privacy Policy applies to the personal information that Lue Jenkins collects and processes when you interact with us as a customer and when interacting with our website. This Policy also applies to the personal information that Lue Jenkins processes when you subscribe to receive marketing communications from us, communicate with us or engage with us via our Platform. Lue Jenkins may provide you with additional privacy notices that will apply to certain personal information collected and processed by us. 

Personal Information We Collect

 Lue Jenkins collects personal information directly from you, automatically when you use our Platform. For purposes of this policy, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual or household.  

Personal Information Collected from You.

We ask you for certain personal information to provide you with the products or services you request. The personal information we collect from you depends on how you interact with us or use our Platform. 

Personal Information We Derive or Collect Automatically.

We automatically collect personal information related to your use of our Platform and interactions with us.

Online Activity and Browsing Information. We use technologies to automatically collect information about your interaction with our website and communications you receive from us. This information includes links clicked, page views, purchases, searches, features used, items viewed, time spent within the Platform, information uploaded, items you add to your cart and your interactions within the Platform. 

How and Why We Use Your Information

Lue Jenkins collects, uses and otherwise processes the personal information we collect for the following business and commercial purposes:

• To Provide the Features of the Platform and the Services You Request. When you use our Platform, we will use your personal information to provide the requested product or service. For example, if you make a purchase on Luejenkins.com, we will use your personal information to fulfill your order and complete the transaction. If you contact our consumer services, we will use information about you, such as delivery or payment information, or the product you have purchased, to help you resolve a problem or question. 

• To Send Marketing and Communicate Information about our Products. If you are an existing customer or placed an order with Lue Jenkins, we may use the contact details you provide to send you marketing communications about similar products or services, where permitted by applicable law. In other cases, we ask for your consent to send you marketing information.  
• For Research, analytics, and improvement. We use information to better understand how consumers engage with the Platform and our products and offerings, including consumer behavior and preferences. We also use information for other research and analytical purposes, such as to evaluate and improve our Platform and business operations, to develop services and features, and for internal quality control. 
• To Operate, Improve and Maintain our Business, Products and Services. We use the personal information you provide to us to operate, improve, and maintain our business, products, and services. We may use personal information about how you use our products and services to enhance your user experience.

Protection of Personal Information

We use a variety of security measures, including encryption and authentication tools in certain circumstances, that are intended to protect your personal information. Please be aware that despite our efforts, no data security measures can guarantee security. You can help keep your data safe by taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.

Retention of Personal Information

We retain your personal information for as long as reasonably necessary to fulfill the purposes described in this Policy or disclosed to you at the time of collection, unless otherwise required or permitted by law. We may keep your purchase history longer to comply with our legal, tax, accounting and recordkeeping obligations, administer applicable returns and warranty programs, and for research, development and safety purposes, as well as an additional period of time as necessary to protect, defend or establish our rights, defend against potential claims or comply with legal obligations. 

 Changes to Our Privacy Policy

 Applicable law and our practices change over time. If we decide to update our Privacy Policy, we will post the changes on our Platform. If we materially change the way in which we process your personal information, we will provide you with prior notice, including via email to the address we have on file, or where legally required, request your consent prior to implementing such changes.